User Voices, Workday Choices: Shape Future Processes in Upcoming User Solutions Workshop

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As the U of A prepares to enter the next phase of Workday post-implementation, User Solutions' goal is to optimize Workday processes and initiatives for all campus users. These workshops are Phase 1 in that process and are designed to identify solutions to the most common reported issues related to Workday training, communication and support. Phase 2, set to launch early next year, will take the solutions discovered this fall and apply them to a series of new projects and training initiatives.

This workshop, taking place on Dec. 6, will provide participants the opportunity to share their experiences and perspectives on Workday training, communication and support. During this workshop, participants will have the opportunity to:

• Provide their insights on User Solutions' communication strategies
• Create a holistic roadmap that will drive the user experience from start to finish
• Discuss what processes are working and identify areas for improvement
• Brainstorm innovative solutions that cater to the diverse needs of the entire campus

Workshop Details

• Date: Wednesday, Dec. 6
• Time: 2-3:30 p.m.
• Location: Uptown Campus West, room 214
• Website: Visit the Sharepoint site for more details
• Registration: Campus Calendar

Workshop Agenda

• Workshop Introduction
• Framing the User Experience
• Developing User Journeys
• Aligning User Needs with University Priorities
• Workday "Did You Know?"

Registration Information

Due to limited availability, early registration is highly recommended to secure a spot. To register:

1. Visit the Campus Calendar registration page.
2. Select the most convenient workshop date and time.
3. Fill in contact information and answer pre-workshop questions.

Complimentary Participation Kit

As a token of appreciation for employee participation, each attendee will receive a complimentary participation kit. These curated items, including pens and notebooks, are designed to enhance the learning experience and assist employees on their journey toward excellence.

Contact Information

For any inquiries or assistance, please reach out to:

• Workshop Coordinator: Jennika Smith
• Email: jennikas@uark.edu
• Phone: 479-718-7861

About User Solutions: User Solutions is dedicated to enhancing and optimizing the capabilities of Workday, ensuring seamless alignment with the University of Arkansas' business processes and user needs. With expertise in business process design, in-depth understanding of ERP functionality and alignment with the university's strategic goals, User Solutions looks forward to collaborating with attendees to make every day work better with Workday.