Customized VoIP Training Available for Campus

Customized training can be requested for your office or department.
University of Arkansas

Customized training can be requested for your office or department.

This week, 900 additional phone numbers transferred to the new Voice over Internet Protocol (VoIP) system.   

With 50% of the campus community now using VoIP to make and receive phone calls, IT Services encourages staff and faculty to update their dialing habits and attend training. 

To ensure seamless calling between the new VoIP phone service and the old AT&T analog service, individuals should place calls using all 7 digits (e.g. 575-2905). Faculty and staff using the old, analog phone system should continue dialing 9 before entering the 7-digit phone number to call on campus. Individuals who have transferred to VoIP no longer need to dial 9 to place internal or external calls.  

Training is available to help you gain a complete understanding of the changes and new features. VoIP training sessions are held each week on Tuesday and Wednesday and cover a wide range of topics. To date, more than 500 users have attended training. In addition to weekly training, several departments have also benefited from more focused training sessions.

"Some of the best and most attended VoIP training sessions have been customized for departments," said Chuck Mitchell, coordinator, professional development, training and outreach. "The new VoIP phone system provides many options never possible before; these training opportunities teach individuals and departments how to use their new phones in the most efficient way."   

If you are interested in setting up VoIP training for your department or office, contact Chuck Mitchell at chuckm@uark.edu  

Find weekly training times and how-to tips on the VoIP website at voip.uark.edu 

Contacts

Jennifer Brown, communication strategist
University Information Technology Services
479-387-3849, jennb@uark.edu

Chris Butler, director of communications
Information Technology Services
479-387-3836, chrisb@uark.edu

Headlines

Arkansas Academy of Nutrition and Dietetics Honors HESC Grads Webb, Steen

Recent graduates Haley Webb and Timothy Steen were honored with top awards by the Arkansas Academy of Nutrition and Dietetics at its annual state meeting in Little Rock.

U of A Staff Member Recounts Memorable Projects Through Leadership Fayetteville Program

Josh Raney, director of the Osher Lifelong Learning Institute in the College of Education and Health Professions, recently completed the XXXII Leadership Fayetteville class.

Pryor Center Presents 'The Education of Ernie Dumas: Chronicles of the Arkansas Political Mind'

Veteran journalist and political observer Ernie Dumas will talk about his memoir at 6 p.m. Wednesday, July 10, at the Pryor Center on the east side of the Fayetteville Square.

510 Blues Train Men to Perform for 'LIVE at the Five and Dime'

The next performance for "Live at the Five & Dime" on the Bentonville Square will showcase 510 Blues Train from 6-8 p.m. today, June 26.

History Doctoral Student Wins National Fellowship

History doctoral candidate Elizabeth Kiszonas has been named a Fellow by the United States Capitol Historical Society. 

Newswire Daily