New Managed Print Service Pilot Now Underway

The managed print service pilot will deliver a consistent print experience while improving support and reducing costs to campus.
Photo by Chris Butler

The managed print service pilot will deliver a consistent print experience while improving support and reducing costs to campus.

This fall, Business Services and IT Services are working with Canon Print Solutions on a production pilot for a managed print service that will deliver a consistent print experience while improving support and reducing costs to campus.

The first phase of the pilot involves an assessment to discover what is currently in use within pilot areas and what is recommended to ensure our campus can work effectively and efficiently. As part of the program, a number of existing printers, copiers and fax machines will be replaced with new, easy-to-use multi-function networked devices. The long-term goal is to narrow the scope from the more than 1,200 unique printer models currently found on campus to our peer institution average of 50.  

"There will always be a need for printing on our campus. Canon's solution is meant to bring consistency to equipment, service and maintenance throughout our campus," said Teresa Waddell, director of technology for Fulbright College of Arts and Sciences. Adding, "Our goal is not to take your printer but to provide a 21st century print solution that benefits all users while providing cost savings to the university."

At this time, the production pilot is underway in select departments within the J. William Fulbright College of Arts and Sciences, University Libraries, and the administrative units of Human Resources, Business Services and IT Services.

Managed print service will provide a number of additional benefits outside of cost savings. One benefit, that will ultimately be provided across campus, is follow-me print, which allows users to upload documents to the cloud and release a print copy at a convenient printer anywhere on campus. 

"We look forward to the day when our students, faculty and staff can send their print jobs via any device, walk up to any managed printer and securely print on the spot. That will be possible when this solution is in place campuswide," said Paige Francis, associate chief information officer.

The production pilot is expected to be completed by the end of spring 2019. At that time, results will be analyzed and a plan put in place to implement throughout campus. Contact Paige Francis to learn more. 

Topics
Contacts

Chris Butler, director of communications
University Information Technology Services
479-387-3836, chrisb@uark.edu

Headlines

MLK Recommitment Banquet to Honor Five With 'Salute to Greatness' Awards

William “Trey” Smith will deliver the keynote address, and 16 scholarships will be awarded during the Jan. 21 event in Fayetteville.

Community Leaders, U of A Students, Join for MLK Day Events

The annual MLK Freedom March and Noon Day Vigil will highlight the events celebrating the legacy of Rev. King.

Honors College, University Relations Collaboration Wins Fifth CASE Award

The University of Arkansas won recognition in the 2019 CASE District III Awards Competition for the Honors College's website about its study abroad programs in Peru and Spain.

Stoyanoff Selected as New Chief Information Officer

Dawn Stoyanoff has been named the new associate vice chancellor of Information Technology Services and chief information officer at the University of Arkansas, effective Feb. 25.

Parks to Coordinate Bumpers College Scholarship Program

Heather Parks has been named project specialists for scholarships, development and external relations in U of A's Dale Bumpers College of Agricultural, Food and Life Sciences.

Newswire Daily