New IT Help Portal Replacing AskIT Next Week
The new IT Help Portal will be released next week, providing a more robust and user-friendly online ticketing system. Starting Tuesday, July 25, the AskIT site at askit.uark.edu will no longer accept new requests and users will be directed to the new system.
The IT Help Portal is the first part of a larger project to implement a campuswide IT service management tool that can ultimately provide everything from online tech support and asset management to a comprehensive knowledge base, change management and more.
Colleges and departments using AskIT-related sites that are not hosted at askit.uark.edu will not be affected during the first phase of this project. To discuss future migration plans for your department's ticketing system, contact Stacy Crotser.
More information about accessing and using the new IT Help Portal will be provided early next week.
For updates about campus technology and services, follow us at twitter.com/uaits or facebook.com/uarkits.
Contacts
Erin C. Griffin, content strategy and IA specialist
Information Technology Services
479-575-2901,
ecgriff@uark.edu
Headlines
Peter Ungar Chosen as Member of the National Academy of Sciences
A distinguished professor of anthropology and director of environmental dynamics, Ungar is the first U of A faculty member to be elected to the prestigious Academy.
Ag Technology Students Visit Greenway Equipment, Learn About Advances in Machinery
Members of the U of A's Agricultural Systems and Technology Club recently spent a day at the Greenway Technology Farm in Newport to learn about advances featured in John Deere tractors and machinery.
College of Education and Health Professions WE CARE Everywhere Campaign Kicks Off This Summer
Retractable scroll banners with the phrase "WE CARE Everywhere" are small enough to fit any suitcase and just waiting for your chance to shine in social media posts throughout the summer.
Staff Senators for 2024-25 Elected
Twelve newly elected staff members will begin serving the U of A staff community for three-year terms beginning July 1 on the university's Staff Senate.
Matlock Briefs Congressional Staff Regarding Crop Sustainability Research
Professor Marty Matlock briefed U.S. House of Representative and Senate staff members on research conducted by the U of A regarding the effects of management practices on crop sustainability.