User Solutions Wants Your Help Shaping the Future of Workday Training, Communication and Support

User Solutions Wants Your Help Shaping the Future of Workday Training, Communication and Support
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User Solutions continues its commitment to enhancing the Workday experience for campus users with an upcoming workshop on Nov. 29. This session marks the sixth installment in the fall workshop series of focus group/strategy sessions to help campus move into the next phase of Workday training, communication and support.

The workshop aims to gather valuable insights and experiences from participants across various departments and roles. These contributions will serve as the foundation for Phase 2, a series of targeted training and optimization initiatives set to launch in spring 2024.

During the workshop, participants will have the opportunity to:

  • Provide their insights on User Solutions' communication strategies
  • Create a holistic roadmap that will drive the user experience from start to finish
  • Discuss what processes are working and identify areas for improvement
  • Brainstorm innovative solutions that cater to the diverse needs of the entire campus

Workshop Details

Workshop Agenda

  • Workshop Introduction
  • Framing the User Experience
  • Developing User Journeys
  • Aligning User Needs with University Priorities
  • Workday "Did You Know?"

Registration Information

Due to limited availability, early registration is highly recommended to secure a spot. To register:

  1. Visit the Campus Calendar registration page.
  2. Select the most convenient workshop date and time.
  3. Fill in contact information and answer pre-workshop questions.

Complimentary Participation Kit

As a token of appreciation for employee participation, each attendee will receive a complimentary participation kit. These curated items, including pens and notebooks, are designed to enhance the learning experience and assist employees on their journey toward excellence.

Contact Information

For any inquiries or assistance, please reach out to:

About User Solutions: User Solutions is dedicated to enhancing and optimizing the capabilities of Workday, ensuring seamless alignment with the U of A's business processes and user needs. With expertise in business process design, in-depth understanding of ERP functionality and alignment with the university's strategic goals, User Solutions looks forward to collaborating with attendees to make every day work better with Workday.



Jennika Smith, Workday training coordinator
User Solutions


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