The Department of User Solutions is seeking participants from various departments and roles on campus to provide their feedback about training and communication related to Workday processes. This is phase one in a new training development process and will be the driving force behind the next phase, a series of highly focused "how-to" webinars, set to launch in spring 2024.

The campaign also serves as a "peek behind the curtain" of User Solutions' new holistic development approach and the effort to shape training and communication that supports the needs of the entire campus. The series is an immersive experience that combines brand strategy with focus group interactions. During the upcoming session, participants will:

• Provide their insights on User Solutions' communication strategies
• Discuss what processes are working and areas for improvement
• Brainstorm solutions that fit the needs of the entire campus
• Create a holistic roadmap that will drive the user experience from start to finish

Workshop Details

• Date: Nov. 1, 2023
• Time: 11 a.m. to 12 p.m.
• Location: David W. Mullins Library, room 453
• Website: Visit the Sharepoint site for more details
• Registration: Campus Calendar

Workshop Agenda

• Workshop Introduction
• Using Stories to Frame the User Experience
• Aligning User Needs with University Priorities
• User Journeys: A Roadmap to Impactful Design
• Workday "Did You Know?"

Registration Information

Due to limited availability, early registration is highly recommended to secure a spot. Please take note of the following registration details:

How to Register

1. Visit the Campus Calendar registration page to register.
2. Select the most convenient workshop date and time.
3. Fill in contact information and answer pre-workshop questions.

Complimentary Participation Kit

As a token of appreciation for employee participation, each attendee will receive a complimentary participation kit. These curated items, including pens and notebooks, are designed to enhance the learning experience and assist employees in their journey toward excellence.

Contact Information

For any inquiries or assistance, please reach out to:

• Workshop Coordinator: Jennika Smith
• Email: jennikas@uark.edu
• Phone: 479-718-7861

About User Solutions: User Solutions is dedicated to enhancing and optimizing the capabilities of Workday, ensuring seamless alignment with the University of Arkansas' business processes and user needs. As a focal point for technology-driven efficiency, accuracy and analytical capabilities, User Solutions provides expertise in business process design, in-depth understanding of ERP functionality and alignment with the university's strategic goals. User Solutions looks forward to collaborating with attendees to make every day work better with Workday.