Major Service Outages This Weekend
Facilities Management will install new equipment, resulting in downtime for campus internet and other online services on Oct. 16.
A planned service outage scheduled for Sunday, Oct. 16, will result in extended downtime for campus internet and several online services from 4 a.m. to 11:59 p.m. The service outage is required for Facilities Management to install new equipment in the Administrative Services Building (ADSB), where the campus Data Center, UAPD, and Parking and Transit are located.
During the outage, the following cloud-based services will remain available from off campus:
- Blackboard Learn
- Workday
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, etc.)
- Zoom, Box and other cloud services using Azure Single Sign-On
Services relying on the ADSB Data Center will be unavailable during the outage, including, but not limited to:
- Internet and VoIP phone service for buildings on the ADSB distribution switch
- UAConnect and Data Warehouse
- Some uark.edu websites
- High-Performance Computing Center
- Campus Directory, Arkansas News, Events
- MyDocs, Fido and Gizmo file storage
- MyLaw
- MyParking Login
- Perceptive Content
- Qualtrics Surveys
- R25: Series 25
- Razorbuck$ (Transact)
- Walton College of Business online systems
- University Libraries main website
- Note: During the outage, links to library databases, e-journals, e-books and catalog will be available at https://uark.libguides.com/down.
- VDI labs and Remote Lab
Service impact updates will be posted on the IT Status Monitor page.
This is the first of two outages required to complete the work. The second maintenance window will be announced in the coming weeks.
IT Services is committed to providing secure and fast internet and online services for the U of A community. Visit its.uark.edu to discover technology services available to students, faculty and staff.
Topics
Contacts
Rachel Gerner, content strategist
University Information Technology Services
479-387-3824,
rgerner@uark.edu
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