Skype for Business to Be Decommissioned

With Microsoft Teams, you can make and receive calls from your campus phone number on a computer and mobile device.
University of Arkansas

With Microsoft Teams, you can make and receive calls from your campus phone number on a computer and mobile device.

Microsoft plans to retire Skype for Business on July 31. To prepare for this move, IT Services will start migrating small batches of Skype for Business users to Microsoft Teams starting Wednesday, Feb. 10. Users will receive an email message approximately one week prior and two days prior with instructions.

Individuals can begin using Microsoft Team by following these steps:

  1. Visit our Get Started with Microsoft Teams website and download Microsoft Teams.
  2. Log into Teams with your email address and UARK password.
  3. Learn more about common tasks in Teams, such as:
    1. Making Calls
    2. Joining and Scheduling Meetings
    3. Collaborating on Files Together

Call features such as call forwarding will need to be setup again. IT Services recommends using the Teams app on your smartphone rather than forwarding calls.

IT Services encourages departments already using Teams for other functions to move their VoIP service over to prepare in advance. Departments can request to have multiple users added to Teams at once. To get started, submit a ticket that includes the UARK usernames to be switched over. 

Benefits of Teams:

Need Help?

Learn more about how to use Teams for VoIP.


Rachel Gerner, content strategist
Information Technology Services


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