After six months of hard work, the new VoIP phone system has been fully implemented across campus. With this milestone met, IT Services is now offering hands-on consultation for departments using advanced call routing features.
Advanced phone features include call tree menus, automated welcome greetings, rolling calls to other numbers and more. By scheduling a consultation, departments can take advantage of IT expertise to understand needs and make improvements that align with the goals and priorities for that area.
To request a consultation about phone options in your department, contact voip@uark.edu or submit a ticket at help.uark.edu.
Learn more about VoIP departmental phone service options.
Contacts
Chris Butler, director of communications
Information Technology Services
479-387-3836, chrisb@uark.edu
Erin C. Griffin, content strategy and IA specialist
Information Technology Services
479-575-2901, ecgriff@uark.edu