FAYETTEVILLE, Ark. – The Office of Financial Aid at the University of Arkansas recently added a new feature to finaid.uark.edu that will help students find quick answers to the most commonly asked questions about financial aid.

This new chat feature — Razorbot — is available 24 hours a day, 7 days a week. This tool, designed to help both current and incoming students, allows students to access information and tutorial videos through a quick, intuitive interface available throughout the financial aid website. Razorbot also serves as a convenient way to contact financial aid advisors for help with more complex questions.

Students with questions about financial aid — including the Free Application for Federal Student Aid (FAFSA) — are encouraged to visit finaid.uark.edu to learn more.

Financial aid advisors are also available for calls and walk-in appointments 8 a.m. to 5 p.m. Monday through Friday. To reach an advisor, students should call (479) 575-3806 or visit the Office of Financial Aid at 114 Silas H. Hunt Hall.

About the University of Arkansas: The University of Arkansas provides an internationally competitive education for undergraduate and graduate students in more than 200 academic programs. The university contributes new knowledge, economic development, basic and applied research, and creative activity while also providing service to academic and professional disciplines. The Carnegie Foundation classifies the University of Arkansas among only 2.7 percent of universities in America that have the highest level of research activity. U.S. News & World Report ranks the University of Arkansas among its top American public research universities. Founded in 1871, the University of Arkansas comprises 10 colleges and schools and maintains a low student-to-faculty ratio that promotes personal attention and close mentoring.