IT Services is proud to announce the successful completion of the mailbox migration to Exchange Online in the Office 365 cloud. More than 13,500 mailboxes were migrated containing 14.6 terabyte of data over a period of six business days. This upgrade lays the foundation for improved collaboration as the campus looks toward the rollout of Office 365 for faculty and staff.

"For faculty and staff, storage limits are a thing of the past. Using OneDrive and having 24/7 access truly provides tools that meet the needs of our academic and administrative teams wherever they are," said Paige Francis, associate chief information officer for Academic Technology and Shared Services.

The Microsoft Exchange experts, including Tim Chadbourne, Will Cooksey and Nick Salonen, worked to manage the mailbox migration to the cloud. The client support team, including David Stowers, Paul Morstad and Will Summitt, along with the IT Services Help Desk, worked to resolve customer issues with their various devices.

"This project allowed many involved to exemplify excellence and demonstrate 'one team' principles," said Eric Roberts, associate director for IT in Housing and Exchange migration team lead. "I was particularly impressed with the technical teams at IT Services who executed this event with precision and adapted to technical challenges along the way."

IT Services collaborated with campus IT professionals in every college. Prior to the campus migration, many college IT professionals volunteered to test various facets of the migration to ensure a smooth experience. During the migration, each of them contributed to provide support directly to faculty and staff. Without their vested involvement, this project could not have concluded successfully.

"Eric Roberts has done an outstanding job with this project," Francis said. "I've experienced several large email migrations, and this has hands-down been the smoothest I've seen. The cross-campus technology fusions and lightning-fast response to possible hitches through every level of the project exemplified what we are doing here in IT — exceeding all service expectations now and moving forward."

If U of A employees have questions about the migration or need assistance, they can call the IT Help Desk at 479-575-2905 or askit.uark.edu. Troubleshooting tips and setup instructions are available on the Tech Articles website.

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