Network Issue Impacted Internet Access and Online Services on Monday, March 23

IT Services responded to an unexpected issue on the campus network's core firewall starting around 10:30 a.m. on Monday, March 23, which caused intermittent disruptions to campus Internet and online services.

Campus Internet and access to online services returned to normal around 12:50 p.m. following emergency maintenance performed by the Network Engineering Team to reverse a software upgrade that was installed during planned maintenance on Sunday, March 22.

Updates were posted to IT Services and Network Engineering Team Facebook and Twitter accounts during the event.

Get outage notifications and updates from IT Services at twitter.com/uaits, facebook.com/uarkITS or its.uark.edu/news. For notifications from the Network Engineering Team, follow twitter.com/uark_net and facebook.com/uark.net.

Contacts

Erin Griffin, documentation/user support specialist
Information Technology Services
479-575-2901, ecgriff@uark.edu

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