MyDocs is operational following several days of
limited or no access. IT Services received user reports of intermittent issues
accessing MyDocs last Wednesday and installed an upgrade to the MyDocs server
on Thursday. Reports of inconsistent service persisted.
MyDocs was migrated to a new server on Friday. After
receiving additional user reports, IT Services opened a ticket with Microsoft
and continued to work over the weekend to resolve the issue.
MyDocs access has been restored, and IT Services is
monitoring the system for inconsistencies and potential issues. Notification
will be sent to ITSNews@listserv.uark.edu and posted on its.uark.edu if there
is a change in MyDocs status.