MyDocs Restored, IT Services Continues to Monitor
MyDocs is operational following several days of limited or no access. IT Services received user reports of intermittent issues accessing MyDocs last Wednesday and installed an upgrade to the MyDocs server on Thursday. Reports of inconsistent service persisted.
MyDocs was migrated to a new server on Friday. After receiving additional user reports, IT Services opened a ticket with Microsoft and continued to work over the weekend to resolve the issue.
MyDocs access has been restored, and IT Services is monitoring the system for inconsistencies and potential issues. Notification will be sent to ITSNews@listserv.uark.edu and posted on its.uark.edu if there is a change in MyDocs status.
Topics
Contacts
Erin Griffin, Documentation/User Support Specialist
IT Services
575-2901,
ecgriff@uark.edu
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