Malicious Email Spoofs IT Services Help Desk

The IT Services Security Team is reporting another phishing scam directed at university users and claiming to come from the IT Services Help Desk. If you unintentionally provided your UARK login information, change your UARK password immediately at password.uark.edu.

The phishing scammers spoof official messages to make the malicious email appear to be important information from the university. IT Services is in the process of adjusting the campus spam filters to catch messages like this, as well as reporting the fraudulent website linked from the phishing email.

When receiving unsolicited email appearing to be from a university department or office, verify its legitimacy by directly contacting the department or office. IT Services will NEVER request your password or other personal information over email. Always look for the secure "S" in "https" before logging into an unfamiliar web page. When in doubt, contact the Help Desk at 575-2905.

Spam and other abusive email should be reported to abuse@uark.edu with full header information. Learn more about reporting abuse at http://techarticles.uark.edu/email/report_abusive_email_with_expanded_headers. Learn more about identifying phishing and spam email at http://techarticles.uark.edu/security/security_phishing_and_spam or about writing verifiable emails at http://techarticles.uark.edu/security/verifiable_email.