New Streamlined Process for IT Project Requests Coming Soon

The Project Management Office for IT Services will implement a new process for requesting IT related projects beginning Tuesday, Sept. 10. The new process will be managed in the IT Help Portal to provide a more seamless experience for requestors and project managers alike.  

The Help Portal offers a wide range of reporting capabilities and resources, making the tool more insightful for users throughout the project life cycle. Some features included in the new project management tool are:  

  • A project management process that aligns more closely with the Project Management Institute 

  • Automated enhancements to the project intake process  

  • Consultation services, where the Project Management Office can work with clients to create and maintain projects in a consistent way that best suits business operations 

  • Project management templates for those needing a lightweight option for facilitating projects  

  • Resource assignments that give users full visibility into the project work 

  • Articles and information to support the updated intake process for IT projects 

Until the launch of the new project request process on Sept. 10, all IT-related project requests should continue to be submitted under Request IT Projects on the IT Services website. A full list of service offerings can also be found on the IT Services website.

Contacts

Ele Powell, digital content strategist
Division of Finance and Administration
479-718-1918, elep@uark.edu

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