IT Services will upgrade Blackboard Learn from Dec. 23, 2020 to Jan. 1, 2021. Blackboard Learn will be unavailable during this week while course content is migrated to the new interface called Blackboard Learn with Ultra Base Navigation.

After the migration, the process to create courses and add content will not change, but the new interface will provide greater accessibility for students and a more efficient experience for faculty. Future upgrades will be performed automatically and will not require downtime.

"This migration allows us to experience the most recent version of Blackboard Learn and all the features that come with it without service interruptions or significant downtime," Kathryn Zawisza, director of academic technology and innovation, said. "It also allows us to use a more modern and intuitive version of Blackboard."

TIPS has provided videos to help faculty become familiar with the new features.

• Blackboard Ultra Base Navigation Upgrade Spring 2021
• Blackboard Content Editor Update Spring 2021­

Tech Support
Faculty members can email tips@uark.edu for assistance. Blackboard is also supported by the IT Help Desk. The IT Help Desk provides remote tech support at 479-575-2905 or online chat:

Mon.-Thu. 7 a.m. to midnight
Fri. 7 a.m. to 5 p.m.
Sat. 11 a.m. to 4 p.m.
Sun. 3 p.m. to midnight