Microsoft Teams provides a centralized workspace for collaboration, chat and online meetings from any device. Teams is also seamlessly integrated with Office 365 applications including Word, Excel, PowerPoint and Outlook.

In early May, Teams launched new features to enhance the user experience during online meetings. 

Raise Hand: While in a meeting, select Raise your Hand in your control bar. This will place a gold hand icon on your video feed to let the rest of the attendees know that you'd like to speak.

Roll call: Meeting organizers can now take attendance during a meeting. To get your attendance report, select Show participants Show participants icon > Download attendee list. The report will download a CVS file that can be opened in Excel. The file will contain the name, join time, and leave time of meeting attendees.

3x3 grid:  Teams has enabled up to nine video streams at a time in meetings as a 3x3 video grid.

Supported Collaboration Tools

To be responsible stewards of university resources, IT Services recommends that colleges and departments utilize university-supported services for remote work, online meetings and collaboration including Microsoft Teams, Skype for Business, Cisco WebEx, and Blackboard Collaborate Ultra (for classroom meetings). Additionally, Microsoft 365 offers a growing suite of productivity and collaboration tools to help people connect from anywhere with any device.

All Office 365 services, including Teams, meet compliance standards, including: ISO 27001, HIPPA. SOC 2, and EU Model Clauses. 

Tech Support
Microsoft 365 productivity and collaboration tools are fully supported by the IT Help Desk. The IT Help Desk provides remote tech support at 479-575-2905 or online chat:

Mon.-Thu. 7 a.m. to midnight
Fri. 7 a.m. to 6 p.m.
Sat. 11 a.m. to 4 p.m.
Sun. 3 p.m. to midnight