Tech Spot Hours and Remote Support Available
Due to the Coronavirus (COVID19) response, the IT Help Desk and other facilities have closed or changed hours, but help is still available remotely. If you require technical assistance while working off-site, the IT Help Desk offers daily tech support via phone and chat or by submitting a ticket.
Student Tech Center and Equipment Checkouts
The Student Technology Center is closed until further notice, but equipment checkouts are available in the Team Room of the Arkansas Union Tech Spot lab Monday through Friday from 8 a.m. to 5 p.m. Equipment, such as laptops, are available for long term checkout if needed.
Collaborate with Microsoft 365
To provide a unified experience to our campus community as we work remotely, IT Services strongly recommends the use of University of Arkansas-supported tools. All students, faculty and staff are licensed for Teams and Skype for Business, making it easier to search and add people to a team, call or chat. These collaboration services are free to anyone with an @uark.edu email address. Teams supports video conferencing for 250 people and up to 10,000 using live events. IT Services has provided a list of more resources for working from home.
Contact the IT Help Desk at 479-575-2905 or online chat:
Mon.-Thu. 7 a.m. to midnight
Fri. 7 a.m. to 6 p.m.
Sat. 11 a.m. to 4 p.m.
Sun. 3 p.m. to midnight
Contacts
Rachel Gerner, content strategist
Information Technology Services
479-387-3824,
rgerner@uark.edu
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