Online Services Impacted During Facilities Maintenance Oct. 20

Online services will be unavailable Sunday, Oct. 20.
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Online services will be unavailable Sunday, Oct. 20.

University online services will be impacted Sunday, Oct. 20, during a power outage planned by Facilities Management to upgrade the emergency generator transfer switch in the Administrative Services Building (ADSB). This is the second and final outage required to complete this upgrade.

Note: In case of rain, this maintenance will be rescheduled for Oct. 27. Updated information will be shared on the IT Status Monitor.

Starting at 3:30 a.m. Sunday, IT Services will begin powering down Data Center systems before power is shut off to the building from 6 a.m. to 6 p.m. Once power is restored, systems will be gradually brought back online. Most of the impacted services will be available again between 10 p.m. and midnight. IT Services is currently taking steps to prevent Wi-Fi issues from reoccurring after the power outage.

The following services will be unavailable during the outage:

  • BASIS/webBASIS
  • Campus Directory
  • CourseLeaf
  • Data Warehouse
  • Exchange Relay
  • Fusion IM (University Recreation)
  • High-Performance Computing Center (Shutdown begins at 5 p.m. Oct. 19.)
  • LDAP/Active Directory
  • MyLaw
  • Nebula (Shutdown begins at 10 p.m. Oct. 19.)
  • Newswire
  • PeopleAdmin
  • Perceptive Content (Shutdown begins at 9 p.m. Oct. 19.)
  • PrintSmart
  • Qualtrics Surveys
  • R25: Series 25 (OpenShift)
  • Razorbuck$ (Transact)
  • SAP and SAS systems for Walton College of Business
  • Some university website components
  • SQL Server
  • UAConnect
  • UARK Central Login (red login screen for older web applications)
  • University Libraries main website
    (Note: During the outage, library info and research guides will be available at https://uark.libguides.com/down.)

Email, Blackboard, file storage, VPN, Azure AD and other cloud services will remain available.

Contacts

Chris Butler, director of communications
University Information Technology Services
479-387-3836, chrisb@uark.edu

Erin C. Griffin, content strategy and IA specialist
Information Technology Services
479-575-2901, ecgriff@uark.edu

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