As Nurse Practitioners Fill the Gap, Patients Say They're More Than Satisfied with Care

As Nurse Practitioners Fill the Gap, Patients Say They're More Than Satisfied with Care
Photo Submitted

Findings from a new research study led by Thomas Kippenbrock, a nursing professor at the University of Arkansas, suggest that patients are just as satisfied - or even happier -- with care from nurse practitioners as compared with doctors.

Kippenbrock wrote an article titled "A National Survey of Nurse Practitioners' Patient Satisfaction Outcomes" and it's currently in press with Nursing Outlook, a bi-monthly journal that examines current issues and trends in nursing practice, education and research. The journal seeks to help solve challenges facing the profession.

Currently, nurse practitioners are helping to fill a gap in providing primary care across the country and especially in the rural communities, which is why it's important to determine patients' satisfaction rate.

Kippenbrock and fellow U of A School of Nursing colleagues, Jan Emory and Peggy Lee, gathered feedback from 53,885 patients through the Consumer Assessment of Healthcare Providers and Systems survey, asking them to identify and rate their perceptions of interactions with their health provider.

Using responses to the survey, which was developed by the Agency for Healthcare Research and Quality to advance scientific understanding of the patient care experience, researchers found that patients are reporting equal or greater satisfaction rates with care from nurse practitioners when compared to their physician colleagues. The study notes that Medicaid patients rated nurse practitioners' communication skills as high as other providers.

"The leap in this study was a large national scale investigation," Kippenbrock said. "Previous findings were derived from small sample sizes isolated to local community clinics. Consequently, we believe patients are highly satisfied with a nurse practitioners' primary care services."

Contacts

Thomas A. Kippenbrock, professor
Department of Nursing
479-575-4560, tkippen@uark.edu

Shannon Magsam, director of communications
College of Education and Health Professions
479-409-0424, magsam@uark.edu

Headlines

#MyPathToSeniorWalk: Lizbeth Hernandez Finds Her Footing

Hernandez, a Nashville, Arkansas, native and accounting major, is a first-generation student who has found her footing at the U of A after earning her associate's degree at Cossatot Community College. 

School of Art Director Candidates to Present to Campus

Three candidates for the position of director of the School of Art in the Fulbright College of Arts and Sciences - Jason Guynes, Adam Herring and Rachel Debuque - will hold open forums on March 4, 7 and 11, respectively.

AI Outperforms Humans in Standardized Tests of Creative Potential

GPT-4 scored higher than human participants in three tests designed to measure divergent thinking, an indicator of creative potential. 

Fulbright College's Paul D. Adams to Give Prestigious Lecture at Indiana State University

Adams' lecture will highlight findings from his research at the U of A and is titled "Biophysical and Biochemical Approaches to Characterize Novel Molecular Details That Influence Ras-Related Protein Cell Signaling Function." 

The Office of Innovation for Education to Host Annual Education Innovation Rally

At the 2024 Innovation Rally, individuals, teams and organizations will step beyond conventional boundaries and approaches and embrace a collaborative approach to problem-solving.

News Daily