Faculty and Staff Mailbox Migration to Exchange 2013
IT Services has completed Exchange 2013 testing and will begin migrating faculty and staff mailboxes by department starting early morning Thursday, Feb. 12. Following the mailbox migration, faculty and staff will see their default quotas increase from 1GB to 4GB, as well as a new Outlook Web App interface at exchange.uark.edu.
There will be no change in the way users access email through a smartphone or computer application such as Outlook, and migrated users will see no change to email, folders or calendar items. When a mailbox is migrated, the user will be unable to access email for a brief period of up to 15 minutes between 1 and 2 a.m. After being migrated, users will receive an alert prompting them to close and restart Outlook.
Faculty and staff may periodically receive alerts prompting them to close and restart Outlook during the migration period. An alert could appear when the user’s mailbox is migrated, when the mailbox of a user owning a shared calendar is migrated, or when connecting to Lync. Public folders will be available in Outlook but unavailable in Outlook Web App until all mailboxes are migrated to Exchange 2013.
Due to security concerns, the Outlook apps for iOS and Android are currently blocked by the university’s Exchange environment. The IT Services VIEWS and Security teams are working with Microsoft to determine when the block can be lifted.
A schedule and list of recently migrated departments will be available to tech partners by logging into https://uasharepoint.uark.edu/sites/its/Support/Lists/Tech%20Partner%20Exchange%20Migration/AllItems.aspx. Migrations are tentatively scheduled and will be posted to the SharePoint site three days in advance. An Exchange 2013 Brown Bag discussion is scheduled for tech partners from noon to 1 p.m. on Wednesday, Feb. 11, in Arkansas Union room 312.
New faculty and staff mailboxes will be automatically generated in Exchange 2013 starting Feb. 12.
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Topics
Contacts
Erin Griffin, documentation/user support specialist
IT Services
479-575-2901,
ecgriff@uark.edu
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